We administer and maintain your servers for maximum stability, security and uptime. Our Server Monitoring and Server Administration Plan include monitoring your server's performance, traffic, disk space, services running and much more. Server Administration involves backup and restore, installation of software and scripts, resolving a problem, bug trapping, restarting services if any of them goes down, patching, security audits and much more.
Monthly Server Administration Plan is the PROACTIVE support plan covering server issues of your organization through our helpdesk system. Our Server Management team provides Level 2 and Level 3 support coverage round the clock from our 24x7 delivery center. No end-user support is tendered under this plan though you have the option to club this with Helpdesk Support.

Plan Features:

• Flat cost per server model gives higher returns of your investment (ROI)
• Unlimited Level 2 and Level 3 PROACTIVE server administration support
• 24x7 server monitoring of health and resources
• Advanced monitoring integrated with escalation process
• Monthly server and health check report
• Guaranteed 30 minutes response time and under six hours resolution time
• 1 Month validity
• Setup fee is charged one-time
• Switching plans in future will not incur any setup fee

Are you looking for a security audit of server? Is the server underperforming? Do you want to optimize the server? Are there too many unscheduled reboots or downtime? We are there to assist you. Our expert team will analyze the issue and give you an estimated time of resolution. Under this plan, we provide Level 3 support coverage round the clock from our 24x7 delivery center. No end-user support is tendered under this plan though you have the option to club this with Helpdesk Support.

Plan Features

• Flat cost per hour model reduces total cost of ownership (TCO)
• On-Demand Level 3 support
• Severity based response time and resolution time
• Minimum 10 Hours pack
• This Plan is valid only for 7 days from the date of purchase
• Setup fee is charged one-time
• Switching plans in future will not incur any setup fee

Server Migration Plan is the On-Demand FIXED COST plan covering migration of services or server. Once you sign-up, operation and technical team will review the entire project and prepare the migration plan. We ensure that the migration is carried seamlessly with minimum or calculated downtime which you can confidently share with you customers. We just do not migrate but also ensure that all the features and functionalities are replicated as per the expectation.

Plan Features:

• Predictable Cost for server migration, gives higher returns of your investment (ROI)
• Consultation in designing migration architecture and processes
• Downtime planning for your customer announcement
• Post Migration check helps less customer grievances / issues
• Setup fee is charged one-time

Procuring New Server? Choose this plan to setup & secure your server using the best practices and IT security compliance. This helps to reduce risks of production server and gives you our server setup plan, you can rest assured that will take the all the possible steps to ensure that your server is setup looking to your requirement, hardware and share a baseline document with you for your future reference.

Plan Features:

• Hardware burning & analysis
• Server Audit
• Server hardening
• Firewall setup
• Installation & customization of software & components
• Prepare Baseline document for you future reference
• This Plan is a one-time plan
• Setup fee is charged one-time.