Phone Support

People don't want to communicate with an IVR or a computer. They want to talk to a real, live, responsive, responsible person who will listen and help them to reach the satisfactory level.

Dolphin247 presents 24x7 voice based Tier 1 Technical Support.

Our contact center provides all opportunities for your customers to improve their relationship and be in touch with you through us 24/7/365. To make it more effective, we offer the same through all possible modes of communication - phone, chat and email.

24X7 Per Call Phone Support

The 24x7 per call plans are ideally suited for companies that need 24x7 coverage for Phone support. Phone support pricing is based on number of calls used per month. (min. 50 calls)

After Business Hour Phone Support

After Business Hour Phone support plans are ideal when you already have day time staff and want a solution for after hour support.


Testimonials

“Velan are a great Company. They go quietly about their business without any fuss, but the fact is they have helped us a huge amount and are always there 24/7 with advice, support and most importantly, solutions. I trust them totally and have no hesitation in recommending their services to anyone.
Thanks for your help in the last 2 years ”
- Graham B

“Its good to have an ICT support team whom we can rely on 24/7. We have worked with Velan for over a year in both Server Support and Web Development and we are very pleased with their professional approach and fast reactions.”
- Gerjan Grootenboer

Referral Program
become a Referral Partner

Newsletter sign up
to be our mailing list
Our Specialites: Quick Response | Expert Advice | Cost Effective Solution | Technical Assurance | Service Level Agreement | Tailor Made Solution | Commitment